Remote (Metropolitan Chicago, IL area)
MossWarner Communications is seeking an exceptional Account Director in the Chicago area who thrives in the fast pace of agency life to lead strategic client relationships. As the primary client engagement lead for accounts and projects, you will act as the internal client and subject matter expert for the client’s business. You will champion powerful business communications and drive account growth through consultative services and outstanding project delivery—always having the client’s objectives at top of mind.
This is a highly collaborative and hands-on role. The ideal candidate is someone who’s eager to roll up their sleeves and be directly involved in delivering work—whether that’s collaborating on a presentation or video, scoping out a leadership meeting, or driving the creative process forward. A background in corporate events, leadership communications, internal engagement, and change management is a definite plus, as many of our projects are rooted in these areas.
If you have a proven history of delivering impactful creative business communications solutions, cultivating strong client relationships, and effectively collaborating across creative, strategic, and production teams, this is an exceptional opportunity to lead accounts for some of the world’s most recognizable brands. Experience in CPG is highly desirable, although diverse experience across other service or product industries will also position you well for success in this role.
What You’ll Do:
- Act as the primary client lead, pitching new business, fostering strategic relationships, delivering insights, and ensuring MossWarner’s hallmark excellence in service and outcomes.
- Serve as the internal client advocate and subject matter expert, guiding internal teams with deep knowledge of client industries and objectives.
- Manage the account business; project delivery, financials, commercial negotiations, and lead strategic growth within existing accounts by identifying and pursuing new opportunities.
- Proactively contribute to day-to-day project execution, partnering closely with creative and production teams to ensure deliverables align with strategy and exceed client expectations.
- Develop strong networks within client organizations, showcasing MossWarner’s broad capabilities to current and prospective stakeholders.
What We’re Looking For:
- Proven experience (5+ years) in agency account management with a track record of consultative client leadership and growth, ideally in consumer goods, technology, healthcare, or professional services (CPG/FMCG experience strongly preferred).
- A strong understanding of strategic business communications, professional media production, and the engagement lifecycle, working with large corporate clients.
- Experience or familiarity with corporate events, leadership communications, internal engagement, and change management.
- A hands-on approach and willingness to contribute to project execution when needed, especially in high-stakes or fast-turnaround situations.
- Demonstrated strategic acumen, confidently engaging C-level executives to solve complex business challenges through compelling communications.
- Exhibit agility in response to changing directives and troubleshoot effectively—always maintaining a positive demeanor and high level of respect for everyone involved.
- Exceptional collaboration and inspiration skills, effectively coordinating cross-functional teams to deliver premium-quality content and experiences.
- Entrepreneurial mindset with the initiative to independently manage, grow, and innovate within your client portfolio.
- Bachelor’s degree required.
About the Role:
- Occasional travel 10%-20%.
- Compensation & Benefits: Salary—$118,000–$140,000
- The salary range for this position reflects several factors, including the market rate, budgetary considerations, internal equity, and the employee’s background, experience, and qualifications. Placement within this range for new employees will also consider the compensation of current or past employees in similar roles.
- Competitive benefits package
- Opportunity to collaborate on exciting projects with global brands in tech, healthcare, finance, and consumer goods
- A dynamic, creative-friendly culture – even in a remote setting
Why Join MossWarner Communications?
- Lead and grow meaningful relationships with top-tier, global clients, becoming their trusted advisor on strategic business communications (strategy, vision, culture, brands).
- Be a part of a long-established, close-knit private agency with a big footprint and work with a cohesive, hyper-talented team with a deep understanding of business.
- Collaborate with talented consulting, creative, project management, and production teams dedicated to excellence in corporate storytelling, strategic change initiatives, brand launches, and impactful global communications.
- Access best-in-class resources for content creation, from executive presentations, corporate events and digital communications to immersive experiences, dynamic video production, and engaging visual effects.
- Drive your entrepreneurial spirit by managing and growing the portfolio, proactively identifying opportunities that benefit both our clients and the agency.
- Earn rewards through our robust bonus structure designed to recognize your hard work and achievement of goals.
Interested in shaping strategic business communications for industry-leading brands with MossWarner? We would love to hear from you.with MossWarner? We would love to hear from you.
About MossWarner:
Founded in 1990, MossWarner is a leading creative agency renowned for impactful business communication strategies in B2B integrated marketing, strategic corporate/internal communications, corporate events, and corporate immersive experiences. Our boutique culture champions creativity, agility, and collaboration, providing a unique opportunity to create meaningful work for global brands.
Our Guiding Principles:
Quality: Exceptional work for every client.
Service: Always exceeding client expectations.
Value: Deliver measurable, impactful results.
Teamwork: Collaborative success.
Mutual Growth: Investing in team success with rewards, bonuses, and growth opportunities.
Details:
- Industry
- Public Relations and Communications Services
- Skills
- Business-to-Business (B2B)
